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Dec 3, 2019
When you keep subscriptions and users in separate lists, teams help you organize subscriptions and users according to company divisions, projects, work, or any other organizational need. You can delegate admins to manage specific teams of users, track renewals back to users, and analyze product usage by team. To learn how to use teams, see Manage teams in Autodesk Account.
If you're using BIM 360, see Manage Autodesk Account teams with BIM 360 subscriptions for additional information.
Note: Teams aren't supported in classic user management.
Separating users and subscriptions into multiple teams helps you organize your user list based on your company hierarchy, projects, and so on.
By organizing users into teams, you no longer need complicated spreadsheets to track which contracts belong to which company division, project, or even cost center. Give the team a meaningful name so that you can easily reference that group of users. The team name is in the Contract Details section of your account. When it comes time to renew or make purchasing decisions you can quickly reference which subscriptions are attached to which team.
You can delegate admins to help manage multiple teams or just one. This control is useful if you manage several large divisions and only want your admins to manage only the users of a single division. Admins can rename the team and invite and assign users to products. Admins only see the teams that they manage. Subscription owners can create teams and move subscriptions if they are also the primary admin.
Filter your usage reports by team to see how many seats are being used by that group of users. With usage reporting, you can see whether the user assignments and business decisions you’re making for a specific team are effective. Reporting helps you make educated decisions about how to allocate your resources.
I just bought a subscription. Which team is it added to?
If you buy a subscription that's added to an existing contract, it automatically goes to the team that manages that contract. If you add a subscription that creates a new contract, it's added to a team as follows:
How do I create or modify a team?
Only the subscription owner (the purchaser) who is also the primary admin can create a team or move a subscription. However, all primary and secondary admins can rename teams, add users, and give users access to products. See Manage teams in Autodesk Account for more information.
If I move a subscription from one team to another, what happens?
The subscription is available for the admins in the new team to manage and assign users. Moving the subscription doesn't move the users or assignments. Users who were assigned to the product in the previous team are not moved automatically with the subscription. For more information about assigning and unassigning users, see Autodesk Account user management.
What if I add a user to the wrong team?
Delete the user from that team by clicking the user and selecting Delete User. Deleting the user removes the user from your team, but doesn’t remove the user's account. Add the user to a different team by navigating to that team in user management and clicking Add Users. For more information about assigning and unassigning users, see Autodesk Account user management.
Can I rename my team?
Yes, you can rename your team in user management Team settings. By default, your team is named after the primary admin. You can rename it at any time. To learn more, see Manage teams in Autodesk Account.
I added a user to my San Francisco team. Why isn't that user showing up in other teams?
Because teams are intended to create distinct, separate groups of subscriptions and users, users are only added to one team at a time. To add a user to more than one team, add that user to each team separately. See Add users in the new view.
How do I know which subscriptions are in a team?
In Billing and Orders, go to the Contract Details page. There, you can view which team a subscription belongs to.
Why do some subscriptions say “N/A”?
If one of your subscriptions says “N/A”, it’s managed in the classic user management, which doesn't support teams. We're now upgrading all subscriptions with single-user access to the new user management system. After that, you can organize all single-user subscriptions by teams.
Can I delegate admins to help manage my teams?
Yes, you can assign as many admins as you need to each team. However, they can manage only the teams they are assigned to. But you can assign admins to as many teams as needed. You can have one primary and multiple secondary admins per team. See Manage teams in Autodesk Account.
Can I organize my multi-user or maintenance plan subscriptions into teams?
No, teams are available only for subscriptions with single-user access. They aren't available for network licenses or maintenance plans.
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