Account Management

In Autodesk Account, administrators can add users individually or in bulk, and assign products during the process. When added, the user receives a confirmation email explaining how to create an account with their own password. Through their personal account, users can download products and access support.

Note: Do not use double-byte numbers in user names, they are not supported. See the article, DBCS, for more information.

• Add Users
• New View User Management

Add Users

1. Sign in to Autodesk Account at manage.autodesk.com and click User Management > By User in the left navigation menu.
   
   Note: If your screen looks different than the image below, you may be in classic user management. For more information see Add Users in Classic User Management.
   
   
    
2. Click the Add Users icon in the navigation menu.
   
   
   
3. Enter the user's first name, last name, and email address separated by a comma and a space (for example, David, West, david.west@email.com). Separate multiple users with a semicolon (for example, David, West, david.west@email.com; Becky, Hill, becky.hill@email.com).
   
   
    
4. Click Send Invite. The user's status displays as pending until they accept the invitation. They will not have access to any products or services until you assign them. See Assign Users to Products, or Assign Products to Users for more information.
   
   Note: If the user does not accept the invitation within 90 days, you will need to resend the invite.

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