Issue:
Users reported that sometimes, when synchronizing changes to a Cloud Worksharing Model in Revit, or closing and reopening Revit with a Cloud Worksharing Model, the saved path of a linked Revit model on BIM 360 unexpectedly changes from the cloud to the Collaboration Cache folder. Revit reports missing links and displays the Cache folder path in the Manage Links dialog.Revit does not allow the affected user to re-link the model either, while another computer (user) is able to maintain the links inside the same host model.
This issue happens sporadically only and is not reproducible with all opening or synchronizing process.
Status:
This incident is being investigated for a possible cause and resolution.Additional Information:
This is happening because somebody has used Manage Cloud Models to force relinquish that user from that link, which breaks the link in the host model for the affected user.
Note: Force Relinquish is a destructive operation and should be used sparingly! It is intended to be used as a last resort when the user to be relinquished is unavailable for some reason.
If someone has been forced out through Force Relinquish, then all the changes that they have not synced, become orphaned and lost. While the central model will be unaffected by the use, people can lose work (and have to close and reopen the model which will be slow).
It is better for the user to open the model and use Relinquish All Mine to relinquish their permissions rather than using the Manage Cloud Models dialog.
Workaround:
Use the following steps as a workaround to enable the affected user to continue working:- Empty the Collaboration Cache folder (%LOCALAPPDATA%\Autodesk\Revit\Autodesk Revit ####\CollaborationCache) on the affected machine.
- Open the affected linked models directly, in order to clear the relinquished state of your user. Synchronize the changes.
- Open the host model and reload the link properly.
- Inform the rest of the team and ask them to try to avoid "Force Relinquishing" as much as possible.
