Keynotes numbered by sheet: Numbers disappear from tags on elements above a view's cut plane

Autodesk Support

Oct 8, 2023

Products and versions covered

Issue:

Users reported that when keynote tags are applied to windows, casework, or generic models that are above the cut plane, the keynotes are numbered by sheet, and a change is made to the view (such as applying a view template or changing the Phase Filter), then the values for the keynote tags may disappear.

Users also reported that if the Numbering Method selected is "By keynote," then the Keynote Legend may be missing active keynotes.

Status:

This incident has been resolved in:

Revit 2017.2
Revit 2018

To install updates, open the Autodesk desktop app and click My Updates. To install a new version of your Autodesk software, open the Autodesk desktop app, sign in, and click My Products. To use a web browser to install updates or a new version, sign in to Autodesk Account. (Your access to new versions or updates depends on your Autodesk software entitlements.)

Workaround:

There are a few ways you could work around this behavior, and the best method will vary depending on the model geometry and number of affected tags. Here are a few options:

Temporary fixes (these will restore the display keynote tags, but future view changes will clear them again):

  • Temporarily adjust the location of the Cut Plane so that is above the affected elements (this will restore the value to the tags) and then restore the original cut plane location. Note: Some customers have noted that for views with dependent views, this process is required:

    1) Open the parent view and adjust the cut plane upward.
    2) open all sheets containing dependent views belonging to this parent view to refresh the keynote tags.
    3) move the cut plane back to its original position in the parent view.
    (Note: this may not work for some elements such as Duct; in that case, see the Non-temporary fix below.)

  • Recreate the affected tags manually.

Non-temporary fix (This will prevent future changes to the view from clearing the keynote tag):
  • Adjust view or elements so that the cut plane is above the affected elements. (This could be done with a Plan Region.)

See Also:

If the keynote tags are on mechanical elements (or in a Mechanical Discipline view) see Keynote Schedule missing MEP elements in Revit 2017.

Products:

Revit; Revit LT;

Versions:

2017; 2018;

Incident ID:

98706

Was this information helpful?

Need help? Ask the Autodesk Assistant!

The Assistant can help you find answers or contact an agent.

Ask the Assistant

What level of support do you have?

Different subscription plans provide distinct categories of support. Find out the level of support for your plan.

View levels of support