"[Filename] references Revit add-ins that are not installed" error opening Revit cloud model

Autodesk Support

Apr 2, 2025

Products and versions covered

Issue:

  • When opening a Cloud Model in Revit, a message similar to the following appears.

Missing Add-ins

<file name>.rvt references Revit add-ins that are not installed.

References Revit add-ins that are not installed.

  • Journal entries similar to the following will be recorded preceding the message:
' 1:< SLOG $******** YYYY-MM-DD HH:MM:SS.SSS >WSConfig
' 1:< ISkyscraperClient not registered
  • Other error warning may appear:

Missing add-ins

Revit cannot load <file name>.rvt because the add-in that provides that resource is not installed

Missing add-ins Revit cannot load <file name>.rvt because the add-in that provides that resource is not installed

Causes:

  • Corrupted Revit Cloud Worksharing add-on installation.
  • Third party add-on interfering with the Revit Cloud Worksharing add-on.

Solution:

Update Revit

If Revit is not updated to latest version update to latest build: How to keep Revit updated

Disable Add-ons

See the following article for information on how to Check if add-ons are causing unexpected behavior in Revit.

Reinstall Cloud Component

See the following article for information on How to reinstall the Revit Cloud Worksharing add-on.

Linking

If encountering this error when linking within a cloud model, see the following article: "Revit cannot load {File} because the add-in that provides that resource is not installed" loading link in Revit cloud model

Products:

Revit Product Family; Revit Cloud Worksharing; BIM 360; Construction Cloud;

Was this information helpful?

Need help? Ask the Autodesk Assistant!

The Assistant can help you find answers or contact an agent.

Ask the Assistant

What level of support do you have?

Different subscription plans provide distinct categories of support. Find out the level of support for your plan.

View levels of support