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Autodesk Support
Apr 12, 2021
On April 14, 2021, Autodesk is introducing two changes to ReCap Pro:
This FAQ covers answers to some frequently asked questions regarding these changes in ReCap Pro as well as Autodesk Cloud Credits in general.
Autodesk offers a comprehensive set of cloud services that work with your existing engineering and design tools. All of these services are run with Cloud Credits - a universal unit of measure across Autodesk consumption-based cloud services. Cloud services can help you work smarter and faster on a vast number of projects.
With ReCap Pro, the Scan to Mesh feature and ReCap Photo 3D reconstruction service both run on the cloud and require cloud credit consumption.
All products and services purchased on the same contract pool their cloud credits together. You can purchase more credits independently, although you must be careful to purchase them on the relevant contract. Some contracts allow an unlimited number of users access to cloud services. For general information about Autodesk cloud credits, see the Cloud Credits FAQs.
Cloud Credits are purchased through a reseller, from the Autodesk store through your Autodesk Account, or from your Autodesk sales representative.
If you buy cloud credits through a reseller, make sure that the cloud credits are purchased on the same contract as the original ReCap Pro subscription.
To purchase Cloud Credits online, visit www.autodesk.com/products/cloud-credits. Select your country in the dropdown menu and click the arrow to head to the shopping cart page.
Scan to Mesh is a cloud-based feature in ReCap Pro 2022 that enables users to create textured 3D meshes from laser scan projects on the cloud. Scan to Mesh provides a faster path from physical to digital workflows involving retrofitting, inspection, augmented reality & virtual reality.
Scan to Mesh is available to all users with stand-alone subscriptions to ReCap Pro, to all Enterprise customers, and to all users with a subscription ReCap Pro through an industry Collection. In addition to a ReCap Pro subscription, purchase of Cloud Credits is needed to run Scan to Mesh jobs.
Scan to Mesh is not available to EDU and trial users.
Scan to Mesh is only available in ReCap Pro 2022 and newer versions. If users are using previous versions of ReCap Pro, they will need to upgrade to ReCap Pro 2022.
Yes. Using Scan to Mesh requires the consumption of Cloud Credits.The cost of the job is determined by the number of points in the point cloud being processed into a textured mesh, and the quality of mesh selected. There are 3 quality settings that users can choose from: High, Medium and Low. For more information on what these quality settings mean, as well as general usage instructions, please refer to the help documentation.
Using a typical small to medium sized laser scanning project requiring 180 million points as a reference example, the table below shows the tiered CC/token charges that will apply for scan to mesh jobs based on the different quality setting.
Note that the minimum cost of a job is 1 Cloud Credit (CC) / token.
| Quality Setting | Pricing | CC/Token charged for a 180 million points job |
|---|---|---|
| High | 1 Cloud Credit / Token per 150 million points processed | 2 Cloud Credits / Tokens |
| Medium | 1 Cloud Credit / Token per 300 million points processed | 1 Cloud Credit / Token |
| Low | 1 Cloud Credit / Token per 600 million points processed | 1 Cloud Credit / Token |
Yes. Users can use the existing ReCap Pro selection tools (limit box, regions, clip tool) to create a sub-selection of a larger point cloud project to be processed into a mesh. Points not in the selection will not appear in the generated mesh.
Users can also choose to create a mesh from the entire point cloud project by not making any selection.
Cloud Credit charges will only apply toward the processing of the number of points in the selected area. For example, based on the current pricing, if only 40-million points of a larger 180-million point cloud project will be processed to a High Quality mesh, only 1 Cloud Credit will be charged.
Yes. Processing time increases significantly with increasing quality. Before processing is started, users are presented with the exact cost of the job, and an estimate of the processing time. Users can therefore make an informed decision on what quality mesh they would like created, before they start the job.
Yes. Currently, there are the size limits (in number of points processed) for the three quality settings. The table below shows the maximum number of points to be processed in Scan to Mesh jobs:
| Quality Setting | Maximum allowable job size |
|---|---|
| High | 2.5 billion points |
| Medium | 3.5 billion points |
| Low | 4 billion points |
Please note, Scan to Mesh is available with ReCap Pro 2022 (and future versions of ReCap Pro).
As of April 14, 2021, 3D photo reconstruction job pricing in ReCap Photo is being amended from its current 3-tiered model to a simpler multi-tiered model. Cost of jobs will continue to be determined by the number of photos processed. As of April 12, 2022, this is the new multi-tiered pricing:
| Price per 50 photos processed | Example: Cost of a 140 photo job |
|---|---|
| 1 | 3 Cloud Credits / Tokens |
Note: The maximum number of photos that can be processed in one job remains unchanged at 1,000 for aerial reconstruction.
Updating the consumption of Cloud Credits through usage of ReCap Photo as such gives customers more flexibility in determining the quality setting desired and enables more economical consumption of Cloud Credits.
The new simplified pricing will go into effect for ReCap Photo in ReCap Pro 2019, 2020, 2021, 2022 and future versions of ReCap Pro.
No. ReCap Photo will continue to remain free for EDU users with a photo limit of 100 per job.
3D photo reconstruction – a service entitlement in ReCap Photo - is available to all users with a current stand-alone subscription to ReCap Pro, to all customers with an Enterprise Business Agreement, and to all users with a current subscription to an industry collection.In addition, the 3D photo reconstruction service in ReCap Photo is available in all versions of ReCap Pro.
For multi-user accounts, the “ReCap Photo service entitlement” needs to be enabled for each user that needs access to the 3D reconstruction feature in ReCap Photo.
No. ReCap Photo is not available as a trial. Users can download the free trial of ReCap Pro in order to try ReCap Photo.
No. Scan to Mesh and 3D photo reconstruction jobs are very compute intensive and time consuming. To provide a good, consistent experience to all our users, these jobs will only be run on the cloud. Users will not be able to run them on their local computers.
No. You are not charged for jobs that fail to process for any reason. If you cancel jobs while uploading is in progress and before processing on the cloud starts, you will not be charged.
However, if you cancel jobs once processing starts, you will be charged the entire cost of the job.
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