Transport Layer Security (TLS) Updates Required to MotionBuilder to Maintain Software Access

Autodesk Support

May 3, 2019


To align with industry best practices for security and data integrity, Autodesk Identity Services will move to Transport Layer Security (TLS) 1.2 and stop supporting TLS 1.0 and TLS 1.1 on August 3, 2019. Action is required to update your software to maintain access to certain product functionality or features. 

This applies to single user subscribers and impacts the versions of MotionBuilder listed below. More information on this TLS update and how it affects other Autodesk products is available.

To maintain connectivity, you will need to download and apply a patch (Windows). On impacted Linux versions there is no patch required, but the minimum OS version supported is now RHEL 6.5/CentOS 6.5.

The following table gives an overview of the MotionBuilder versions affected by this update, and provides links to more information for each release. 

 Product VersionWindowsLinux
MotionBuilder 2017Not impacted.Not impacted.
MotionBuilder 2016 Global patch available.Minimum OS supported is now RHEL 6.5/CentOS 6.5. If you're using an earlier OS version, please upgrade in order to maintain connectivity.
MotionBuilder 2015 Not impacted.Not impacted.
MotionBuilder 2014Not impacted.Not impacted.

 

 

 

 



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