About software installation prerequisites

Before installing, make sure that you’ve prepared your system and gathered all the information you need.

Review release notes and check system requirements

Review the Release Notes and check that your system and hardware are compatible with the product you want to install.

Get permissions

Administrative permissions are required. To verify in Windows, select Control Panel > User Accounts > Manage User Accounts. On macOS, check System Preferences > Users & Groups to verify that you have Admin status.

Install system updates and disable antivirus programs

If you have pending operating system updates, install them and restart. Consider temporarily disabling any antivirus programs, because they often interfere with installation.

If necessary, locate your serial number and product key

Usually, your software links to your Autodesk ID, without a serial number. But if your software came with a serial number, you need to enter it and your product key to start your software. You can find the serial number in your confirmation email. You can also view the serial number in Autodesk Account.

Exit running applications

Exit all running programs, except the product installer.