InfoBytes: Clearing Flame User Locks

Autodesk Support

Jun 29, 2017

User locks are utilized to prevent two artists from using the same user, since the user environment has both read and write operations.

Normally the cause of stale locks are due to unresolved UUIDs, or application exited prematurely. 

 

Script method:

Included below is a python script that will clean up the user lock(s) for you. Please proceed only after confirming the Flame user is not currently being used.

  

Manual Method:

Browse to the user path that is reporting the lock, for example, if the user name is adsk_user you would goto /opt/Autodesk/user/adsk_user/tmp/. Remove the files located in that path in order to clear the lock.

 


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