"4:this product has not been registered with the licensing service yet" when launching an AutoCAD product 2020 and higher

Autodesk Support

Oct 7, 2024


Products and versions covered


Issue:

When launching an AutoCAD-based product, the following message is shown:

License Error

The license manager is not functioning or is improperly installed. AutoCAD will shut down now.

ADLSDK_STATUS_AUTH_PENDING

4:this product has not been registered with the licensing service yet

4:this product has not been registered with the licensing service yet
 
 

Causes:

The software is not registered for the Autodesk Desktop License Service.

Solution:

To fix the issue, register the software following the steps in the article :

How to manually register and deregister an Autodesk software with the Autodesk Licensing Service.

Products:

AutoCAD Products;


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