"Install error: AutoCAD 202X The install couldn't finish. Error 240." when installing AutoCAD 2022 or above versions

Autodesk Support

Oct 8, 2023

Products and versions covered

Issue:

When installing an AutoCAD 2022 or above version product, it fails with the following message:

Install error: AutoCAD 202X

The install couldn't finish.
Error 240

error-240.png

Causes:

  • Corrupted Autodesk Licensing Service.
  • Security permissions/restrictions.

Solution:

To solve the issue, use the following steps:
  1. Review and verify permissions as per: What permissions are required for Autodesk software installation.
  2. Uninstall Licensing Module at C:\Program Files (x86)\Common Files\Autodesk Shared\AdskLicensing\Uninstall.exe 
  3. Re-run AutoCAD 202X product installation.
If the above steps do not fix the issue, follow the below solutions:
  1. Perform a clean and uninstall.
  2. Reinstall the software by using Browser Download.

Products:

AutoCAD Products;

Versions:

2022; 2023;

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