"Your license does not authorize this command" when using Autodesk Advance Steel

Autodesk Support

Oct 8, 2023

Products and versions covered

Issue:

After launching Advance Steel, a window appears with the following message:



"Advance Steel - License manager. License error. Your license does not authorize this command. Please contact your reseller or your Autodesk local office for more information. License is invalid, for more information see error log in file C:\ProgramData\Autodesk\Adlm\ACD2015ENCAdlm.log"


 



When looking at the log file in the path referenced one of the following errors is displayed:


 

VendorError=16 [The SerialNumbers information is missing from Product Information Table file]


AdlmIntError=43 [The specified licensing method (e.g. standalone, network, MSSA) could not be found in the Product Information file]


AdlmIntError=17 [The license was not found]

Environment:


Causes:

Invalid combination of license types for AutoCAD and Advance Steel.

Solution:

Ensure that you are using a valid combination of license types for AutoCAD and Advance Steel.


In particular, if AutoCAD is using a network license, Advance Steel must also be using a network license.


A complete list of valid AutoCAD / Advance Steel license combinations can be found in the article below:

If the issue persists after verifying the license types, uninstall Advance Steel 201x, and reinstall making sure to enter the correct serial number, product key, and license server (if using a network license.)

 

See Also:


Products:

AutoCAD;

Versions:

2014; 2015; 2016;

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