Autodesk^® AutoCAD^® 2017 Exchange App Autoloader Hotfix

This Hotfix addresses a problem with Exchange Apps that target the AutoCAD 2017-based products.

Description of Problem

Exchange Apps may not display on the Add In tab after installing the AutoCAD 2017 Service Pack 1 if settings are reset. Commands for Exchange Apps may no longer work. Newly installed Exchange Apps might not load.

Affected Products

The following products are affected after installing the Service Pack 1 for AutoCAD 2017-based products:

• AutoCAD 2017
• AutoCAD Map 3D 2017
• AutoCAD Civil 3D 2017
• AutoCAD Mechanical 2017
• AutoCAD Electrical 2017
• AutoCAD Architecture 2017
• AutoCAD MEP 2017
• AutoCAD P&ID 2017
• AutoCAD Plant 3D 2017
• AutoCAD Utility Design 2017

 

Installation Instructions

To install this Hotfix

You must have administrative privileges on your Microsoft^® Windows^® operating system to complete the installation process. For your security, it is strongly recommended that after you install this Hotfix, you restore your previous security setting rather than running under Administrative privileges.

This installation process requires you to modify an installed product, which may cause Windows security warnings to appear. For all Windows security warnings that appear during installation, click Continue.

We recommend that you update your Autodesk applications with the latest service packs or updates.

1.  Close all software applications.
2.  Navigate to the folder where your Autodesk product is installed.

C:\Program Files\Autodesk\AutoCAD 2017

3. Right-click AcAutoLoader.crx and go to properties. On the Details tab check the file version. If the version is 21.0.52.0 this hotfix should be applied. If the version is 21.0.104.1 this hotfix has been applied.
4. Right-click AcAutoLoader.crx and rename it as AcAutoLoader.bak. (Please note there is also an AcAutoLoader.arx file that you should not edit.)
5. Download the Hotfix to a location on your local computer.
6. Copy the downloaded file (AcAutoLoader.crx) from step 5 (from the 32-bit or 64-bit sub-folder depending on whether you have 32-bit or 64-bit software) to your product installation folder i.e. to the folder specified in step 2.
7. Repeat step 3 to ensure the hotfix has been applied.

 

To remove this Hotfix

1. Close all software applications.
2. Navigate to the folder where your Autodesk product is installed,

C:\Program Files\Autodesk\AutoCAD 2017

3. Delete AcAutoLoader.crx (the file you downloaded and installed).
4. Rename AcAutoLoader.bak to AcAutoLoader.crx

 

 

Respectfully,
the Autodesk AutoCAD Product Team

Copyright ^© 2016 Autodesk, Inc.