Autodesk 3ds Max 2015 and 3ds Max Design 2015

Service Pack 3 (SP3) Readme


This readme contains recent information regarding the installation and use of Autodesk® 3ds Max 2015 SP3 and Autodesk® 3ds Max Design 2015 SP3 software. It is strongly recommended that you read this entire document before installing the software. For future reference, you should save this readme to your hard drive.

Note: Autodesk is not responsible for errors or failures of Autodesk software arising from the installation of updates, extensions or new releases issued by third-party hardware or software vendors for the qualified software or hardware identified in this document (or for any other third-party software or hardware that you may use in connection with Autodesk products).


Additional Resources
Versions of the Service Pack
Install / Uninstall
Fixed Defects Autodesk 3ds Max 2015 / 3ds Max Design 2015
Customer Involvement Program (CIP) and Customer Error Reports (Customer Error Reports)

Use the following table to locate various resources related to 3ds Max 2015 / 3ds Max Design 2015:




Installation Help

System Requirements

Learning Resources  or

Support Resources or http:///

3ds Max SDK Documentation

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Initial Install

Users must have Autodesk 3ds Max 2015 / Autodesk 3ds Max Design 2015 installed prior to installing this Service Pack.

3ds Max Beta Installs

If there are previously installed versions of any beta software (including Release Candidate (RC) versions) of Autodesk 3ds Max 2015 / Autodesk 3ds Max Design 2015, uninstall and delete all system folders pertaining to these beta versions before installing the commercial version. Instructions on how to uninstall the beta versions are posted on the beta portal in the Beta and RC Readme files.

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Product To Update

Update Filename

Autodesk 3ds Max 2015


Autodesk 3ds Max Design 2015


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1. Download the appropriate file for your system. See Versions of the Service Pack .
2. Double-click the Service Pack 2 executable.
3. Follow the installation prompts in the Service Pack 2 installer.

Windows 7 / Windows 8
1. Open Start > Control Panel > Programs and Features.
2. Click View Installed Updates.
3. Select Autodesk 3ds Max 2015 Service Pack 3 / Autodesk 3ds Max Design 2015 Service Pack 3.
4. Click Uninstall.



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The following list contains issues fixed in this release.





Biped: Figure mode would cause scene corruption.


The Position Expression controller would default to containing semicolons.


CAT: The rig arm did not stretch with IK.


3ds Max 2015 SP2 could not render from CLI when launched from a service.


Selecting a Camera View with the middle mouse button would change camera position on a path.


Values in double_cache were not protected against garbage collection.


Exiting the Modify panel could leave the program in a "hold" state.


There were problems with animating FBX Custom attributes.


Having the Scene Explorer open (floating or docked) dramatically reduced the performance of Biped rig manipulation.


Keyboard shortcuts were not always responding.


The new template folder (\3ds Max 2015\<language>\StartupTemplates\) is part of SP3.


The SketchUp reader was updated to support newer formats.


There is an update to Open SSL 1.0.1i.


When closing a dockable Scene Explorer via MAXScript, reopening the dialog would place it in a wrong position.


The Editable Poly > Attach option window would deactivate the Attach button.


CER: mods DispDlgProc DisableControls 0x28


Array: Deleting the arrayed object while setting parameters would cause a program error.


At the Face sub-object level, the Volume Select modifier would select random faces.


Graphite Modeling Tools > Freeform tab: Canceling from the Ribbon Shift action (brush) would generate an Error Exception.


CER: UVWUnwrap


The mental ray renderer would cause a program error.


MAXX-12848: Integrate mental ray


The mental ray renderer would cause a program error with an unknown exception.


Selecting an object within a nested layer did not highlight the parent layer.


Scene Explorer: Renaming an object and using the Select All command would result in incorrect behavior.


Viewport focal point sampling was broken.


Nitrous viewports: Objects would disappear when using the Display panel to switch the Display Color.


Nitrous viewports: Texture was not displayed when using the Shell modifier and a Multi/Sub-Object material.


SDK: The IHLSLMaterialTranslator class did not work for textures.


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Customer Involvement Program (CIP)

The first time 3ds Max / 3ds Max Design is started, the Customer Involvement Program dialog opens. If you choose to participate in the Customer Involvement Program, 3ds Max or 3ds Max Design will automatically send Autodesk information about system configuration, which features are used most frequently problems encountered, and other information helpful to the future direction of the product. For further information, see

To enable CIP:

  1. Install and start 3ds Max / 3ds Max Design.

  2. If the Customer Involvement Program dialog box is not displayed automatically, then in the Help menu, click Customer Involvement Program.

  3. In the Customer Involvement Program dialog box, select "Participate - with contact information."

  4. Enter a valid email address and company name, if any. Click OK.

Customer Error Reports

We can improve the stability of Autodesk 3ds Max / Autodesk 3ds Max Design largely because of the Customer Error Reports (CERs) that end-users submit. We thank you for taking the time to fill out these reports and ask you to include as much information as possible about what actions you were performing at the time the error occurred. These details raise the value of the report immensely and are very much appreciated by the Autodesk 3ds Max Quality Engineering team.
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