Autodesk 3ds Max 2015 and 3ds Max Design 2015

Service Pack 2 (SP2) Readme


This readme contains recent information regarding the installation and use of Autodesk® 3ds Max 2015 SP2 and Autodesk® 3ds Max Design 2015 SP2 software. It is strongly recommended that you read this entire document before installing the software. For future reference, you should save this readme to your hard drive.

Note: Autodesk is not responsible for errors or failures of Autodesk software arising from the installation of updates, extensions or new releases issued by third-party hardware or software vendors for the qualified software or hardware identified in this document (or for any other third-party software or hardware that you may use in connection with Autodesk products).


Additional Resources
Versions Of The Service Pack
Install / Uninstall
Fixed Defects Autodesk 3ds Max 2015 / 3ds Max Design 2015
Customer Involvement Program (CIP) and Customer Error Reports (Customer Error Reports)

Use the following table to locate various resources related to 3ds Max 2015 / 3ds Max Design 2015:




Installation Help

System Requirements

Learning Resources  or

Support Resources or http:///

3ds Max SDK Documentation

Return to Top

Initial Install

Users must have Autodesk 3ds Max 2015 / Autodesk 3ds Max Design 2015 installed prior to installing this Service Pack.

3ds Max Beta Installs

If there are previously installed versions of any beta software (including Release Candidate (RC) versions) of Autodesk 3ds Max 2015 / Autodesk 3ds Max Design 2015, uninstall and delete all system folders pertaining to these beta versions before installing the commercial version. Instructions on how to uninstall the beta versions are posted on the beta portal in the Beta and RC Readme files.

Return to Top

Product To Update

Update Filename

Autodesk 3ds Max 2015


Autodesk 3ds Max Design 2015


Return to Top

1. Download the appropriate file for your system. See Versions of the Service Pack.
2. Double-click the Service Pack 2 executable.
3. Follow the installation prompts in the Service Pack 2 installer.

Windows 7 / Windows 8
1. Open Start > Control Panel > Programs and Features.
2. Click View Installed Updates.
3. Select Autodesk 3ds Max 2015 Service Pack 2 / Autodesk 3ds Max Design 2015 Service Pack 2.
4. Click Uninstall.



Return to Top

The following list contains issues fixed in this release.





The PhysX plug-in would cause a program error.


The MAXScript interface to the Skin modifier's Envelope feature was incorrect.


Backburner: Split Scan Lines did not work when rendering a Camera view.


Save File As: The + button was hidden in the Japanese interface.


Frozen objects could be selected in viewports.


ShaderFX materials weren't transferred properly when using the FBX format.


OpenSSL has been upgraded to correct a security issue.


Wrong decimal separators have been fixed.


FBX for 3ds Max plug-in presets were missing.


The file crashMax.dlu was built into the wrong folder.


ShaderFX nodes needed to be copied to user settings.


Base State material was resetting.


The mental ray renderer would hang when rendering an empty scene in an orthographic view.


It was impossible to rename a layer from the Layer Toolbar.


Opening the Layer Manager was slow when many objects were on a layer.


ActiveShade would cause a buffer overflow.


Customer Error Report: An issue with ChamferedFaces has been fixed.


Customer Error Report: A core issue with object display has been fixed.


The Crossing option for Window/Crossing selection was not working.


The Cloth and Garment Maker modifiers were not localized.


Scripting a Dummy object was not working.


Viewport focal-point sampling was not working.


Rendering with the mental ray renderer would cause a program error.


Backburner 2015 running as a service would cause an "adapter error."


Rendering an area would not appear in the Rendered Frame window.


A change to Vertex Crease on the Ribbon would not update on the Editable Poly control panel.


Composite map: Tile offset was not working in Nitrous viewports.


The movie list on the Welcome Screen contained a nonsense string.


Nitrous viewports have been upgraded to support up to eight Composite map layers.


Opening Layer Explorer with 1,000 layers was slow.


FBX import: Normals on skinned meshes were being ignored.


The installer for the plug-ins to exchange data with Adobe After Effects did not install the right files.


The animated Tours on the Welcome Screen were not localized.


Display By Layer was not correctly displaying layer properties.


Customer Error Report: Error opening certain files. This has been fixed.


Scene Explorer would generate a MAXScript error exception when Esc was pressed.


Scene Explorer: The object list would not resort when a file was renamed.


Workspaces wouldn't load mnux.cfg files.


Customer Error Report: An error in Skin has been fixed.


CAT: A rig arm would not stretch with IK.


Return to Top

Customer Involvement Program (CIP)

The first time 3ds Max / 3ds Max Design is started, the Customer Involvement Program dialog opens. If you choose to participate in the Customer Involvement Program, 3ds Max or 3ds Max Design will automatically send Autodesk information about system configuration, which features are used most frequently problems encountered, and other information helpful to the future direction of the product. For further information, see

To enable CIP:

  1. Install and start 3ds Max / 3ds Max Design.

  2. If the Customer Involvement Program dialog box is not displayed automatically, then in the Help menu, click Customer Involvement Program.

  3. In the Customer Involvement Program dialog box, select "Participate - with contact information."

  4. Enter a valid email address and company name, if any. Click OK.

Customer Error Reports

We can improve the stability of Autodesk 3ds Max / Autodesk 3ds Max Design largely because of the Customer Error Reports (CERs) that end-users submit. We thank you for taking the time to fill out these reports and ask you to include as much information as possible about what actions you were performing at the time the error occurred. These details raise the value of the report immensely and are very much appreciated by the Autodesk 3ds Max Quality Engineering team.
Return to Top

Copyright © 2014 Autodesk, Inc.