Welcome to the 2021.2.2 Update release of the following Flame Family products (April 14, 2021):
Version 2021.2.2 updates the licensing scheme and the DKU. It also fixes a number of issues reported by users.
Contents:
Flame Central | Flame Central |
Flame Learning Channel Videos | The Flame Learning Channel |
What's New in Flame Family 2021.2 | What's New in 2021.2 |
System Requirements for Flame Family (includes DKU download link) | System requirements |
Licenses and Release Download links |
Autodesk Account
Note: Open the Updates and Add-ons tab for Update release versions.
|
Download Backburner & Open Clip Creator Utility |
Autodesk App Store
(Search for Backburner or Open Clip Creator) |
Contact Flame Family Support | Contacting customer support for Flame |
Flame Family 2020.3.2 Update contains updates to the licensing scheme and a new DKU.
The following Flame Family components no longer require a license to run.
Download the DKU from the System Requirements page.
Flame Family 2021.2.2 Update requires the installation of DKU version 15.2.3 on CentOS workstations.
This new DKU contains:
The DKU installs in /opt/Autodesk/DKU.
For more details regarding installation of the DKU, see Install the DKU.
Version 2021.2.1 Update fixes the QuickTime gamma shift, deprecates Flash, and updates Backburner. A DKU update is also available (v15.2.2).
In previous versions, QuickTime Rec.709 content could display a slight gamma shift when viewed in a macOS ColorSync-managed applications-QuickTime Player, Safari, Final Cut Pro X. This is also known as the ColorSync-QuickTime NCLC tag issue.
To solve this issue, Flame Family 2021.2.1 Update introduces a new Media Export option for QuickTime movie files. The new ColorSync Compatible button only applies to Rec.709 content and doesn't affect other color spaces: it is perfectly safe to keep it enabled when you export to other color spaces.
This option is available in Flame, Flame Assist and Flare.
The export presets for QuickTime and Final Cut Pro have been updated to have ColorSync Compatibility enabled by default.
With Adobe Flash being officially deprecated and support being dropped by internet browser vendors, Wiretap Central and Backburner Web Monitor are no longer available.
Backburner Web Monitor is replaced by Backburner Monitor, a desktop application available on CentOS and macOS installed by the Flame installer. See Managing Backburner Jobs with Backburner Monitor.
Wiretap Central has no replacement at this point in time.
Flame Family 2021.2.1 Update installs Backburner 2021.1.1, which includes some bug fixes and it keeps it in sync with the new Backburner Monitor.
On CentOS, download and install the DKU version 15.2.2 from the System Requirements page. The system requirements page also highlights changes between DKU versions.
It is recommended that you install the DKU version 15.2.2 on all CentOS workstations running Flame Family 2021.2.1 Update.
The DKU installs in /opt/Autodesk/DKU.
For more details regarding installation of the DKU, see Install the DKU.
As stated on the System Requirements page, Flame Family 2021.2 (and 2021.2.1) Update products are certified for the following macOS:
Support for macOS 10.15.1+ (Catalina) and macOS 11.x (Big Sur) comes with the following limitations:
Flame Family 2021.2 (and 2021.2.1) Update products are certified for CentOS 7.6 and CentOS 7.4 on certified platforms listed on the System requirements page.
We recommend that you install CentOS 7.6 on a different system drive or partition if you need to maintain previous software versions.
The following configuration files are now automatically updated when a new version of the software is installed:
Files are backed up in their respective folder. Up to ten backups are kept for each file, identified by an extension numbered 1 to 10.
AJA and Blackmagic Design hardware are available on macOS and CentOS.
For the list of supported hardware, see the Flame Family certified optional hardware section of the System Requirements page.
For supported formats, see formats supported on CentOS and formats supported on macOS.
Flame Family 2021.2 (and 2021.2.1) Update supports version 15.5 of the AJA drivers.
Flame Family 2021.2 (and 2021.2.1) Update supports version 11.5 of the Blackmagic Design Desktop Video application. Download the Desktop Video 11.5 from Blackmagic Design Support Center.
For installation instructions, see the Configuration guide.
On CentOS, you can now use PulseAudio when using Flame, Flare, and Flame Assist in a remote configuration. Using PulseAudio allows you to get audio playback over your remote session.
For more details, see Remote Audio Monitoring.
An issue currently affects Flame Family products and CentOS workstations configured with two graphics monitor.
In a dual monitor setup where the monitors are set at different refresh rates, you may get tearing issues on one of the monitors. To avoid this, set both monitors to the same refresh rate.
If you can't set both monitors to the same refresh rate, set the following environment variable:
__GL_SYNC_DISPLAY_DEVICE=<device_name>
The <device name> is the device on which the v-sync should be locked.
How to retrieve the monitor's device name? Open nvidia-settings in the shell and copy the device name found under the X Server XVideo Settings menu. The device name should look something like DVI-D-0.
In this case, the full command will look like: export __GL_SYNC_DISPLAY_DEVICE=DVI-D-0
Backburner is automatically installed when you install any Flame Family product. If you're in an environment running Backburner Manager on a dedicated workstation, install Backburner 2021.1.1 on that workstation to benefit from the latest fixes.
You can download the Backburner 2021 standalone installer from Autodesk online store. Search for Backburner.
Flame Family 2021.2 (and 2021.2.1) Update requires the use of the Autodesk Network License Manager. Be sure to download and use the latest Autodesk Network Licensing Manager.
See the following links for more information:
For details about the license model in Flame Family products, see Products and licenses.
Issue: On CentOS, if a user is logged in as himself, the Sign-in option can appear in the wrong spot in the UI, and hide some other UI elements.
There are two possible solutions: run a script to make your Linux user behave as a Flame user, or edit the system settings.
To update your Linux user:
/opt/Autodesk/flame_2021.2/bin/res/customizeUser.py
To edit the system settings:
If the Toolbar is locked, select Unlock Widgets first.
The following is a list of software and hardware no longer supported by the 2021.x releases of Flame Family products.
It is no longer possible to install the application on workstations equipped with older graphics card, including the previously supported Nvidia cards from the Q family.
The following provides you with a road map of the software or hardware future versions of Flame Family products will stop supporting.
The following products will no longer be supported by version 2022 of Flame Family products:
Also, starting with Flame Family 2022, /usr/discreet will no longer be supported on new computers. When that time comes, computers that already have the link will continue to have access to /usr/discreet. But the link between /opt/Autodesk and /usr/discreet will no longer be created on new computers that have a Flame Family product installed on them for the first time.
Components | Issue Key | Summary |
Action General | FLME-45862 | Undo will reset the non-Bezier Animation Interpolation to Bezier or Mixed for Action-based nodes, GMask and Distort. |
Action Selective | FLME-57124 | Selective Keyers and GMasks do not work if the Pipeline is set to Comp in the Controls submenu. |
Batch FX | FLME-56109 | The Node bins filtering doesn't work in Batch FX when the Media Panel is visible and its display is set to List View. |
Codecs | FLME-54591 | Playing back Sony XAVC media files in Flame Family products on macOS can lead to random application crash. |
Codecs | FLME-57548 | Browsing QuickTime files with PNG encoding shows black frames on macOS. |
Colour Management | FLME-55232 | The wrong Colour Space metadata is set when exporting ARRI LogC content as a QuickTime movie. |
Hardware | FLME-57357 | The ability to perform mouse pointer interactions can be intermittently lost when using Flame on CentOS 7.6. |
Media Export | FLME-57365 | The extension token is misused when publishing content and creating Batch groups. |
Software Configuration | FLME-56996 | The Customer Error Reporting tool may return an error page when sending a crash report. |
Software Configuration | FLME-57054 | Video preview devices are no longer detected when installing the application. |
Software Configuration | FLME-57326 | BLG for Flame does not work if the active X display is not the default one used by Flame Family products. |
Components | Issue Key | Summary |
Action Selective | FLME-56304 | Using the Matchbox or Replace All option of the Selective Id Conflict dialog when loading/copying a Selective can lead to rendering issues due to two nodes having the same name. |
Action Tracking | FLME-56495 | The Object viewer is not displaying the GMask constraints when Planar tracking. |
Archive | FLME-56331 | The content of a restored Batch group might be missing from an Archive if it was added to an Archive from the Desktop while Verify Both was enabled and all Include options were disabled. |
Batch General | FLME-56452 | The application crashes when you select an elbow node that is only connected to an upstream elbow node. |
Batch General | FLME-56453 | The application crashes when a PyExporter is called in a Batch python hook triggered by an action performed in foreground. |
Colour Management | FLME-56809 | Playback drops may occur using high resolution media & color management view transforms. |
HDR Workflow | FLME-55693 | When working with HDR grade, the Mastering Display value for Minimum Brightness is set to 0.000 instead of 0.0001. |
HDR Workflow | FLME-56039 | When importing Dolby Vision XML 4.0, Mid Tone Offset parameters for dissolve transitions are not correctly imported. |
HDR Workflow | FLME-56349 | The application might crash when editing HDR FX on a Subclip. |
Media Export | FLME-55508 | Error message might be seen when exporting non rendered sequences with HDR FX. |
Media Export | FLME-55555 | The application can crash if you export an HDR Distribution Package with a non supported colour space. Only the following colour spaces are supported:
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Media Export | FLME-56330 | HDR FX are not correctly rendered when using Background Media Export. |
Player | FLME-56540 | Playback of 16-bit TIFF files imported as 16-bit fp might show graphic drops. |
Shotgun | FLME-56769 | When publishing to Shotgun using Advanced Configuration, error messages about invalid token might be seen when using <timecode> token. |
Tools | FLME-56446 | Adding a new keyframe before the last one resets the values from existing keyframes in the legacy GMask node. |
Components | Issue Key | Summary |
Action GMask Tracer | FLME-54765 | Action GMask splines are not drawn for media with a height greater than 7279. |
Action Lighting | FLME-53499 | Lens Flare and Substance elements appear as green squares on the latest MacBook Pro 16-inch. |
Action Media FX | FLME-55764 | Scrubbing inside the Timebar of an indirect Modular Keyer crashes the application when the Action Context view and MasterGrade are selected. |
Action Rendering | FLME-55734 | Selective GMask Link does not work for images with a height greater than 7279. |
Action Schematic | FLME-53169 | Objects should not be able to link to the hidden Perspective Camera. |
Action Schematic | FLME-55314 | It is not possible to insert a node that is already connected to an existing branch onto another branch that does not have the same children node. |
Action Selective | FLME-46288 | The Selective Comp Blend modes do not get copied in the selective pipeline. |
Action Selective | FLME-55552 | Linked GMasks are not rendered in the Camera Selective pipeline. |
Batch General | FLME-55033 | The value of a keyframe can end up being modified when you move the positioner away from a transient keyframe. |
Batch General | FLME-55327 | The Expand/Collapse Current Node keyboard shortcut no longer works in the Smoke Classic user profile. |
Batch General | FLME-55802 | Tokens present in the Render node's Shot Name field are lost when the node is duplicated. |
Codecs | FLME-54598 | In MediaHub, wrong media is shown when browsing a Photoshop file (PSD) with unnamed layers from Affinity Photo. |
Codecs | FLME-55541 | "Sony XAVC media files with gamma metadata set to USER9 cannot be imported in Flame Family products. " |
Colour Management | FLME-55232 | The wrong Colour Space metadata is set when exporting ARRI LogC content as a QuickTime movie. |
Data Management | FLME-53366 | Path Translation does not work for clips using a Pattern Browsing pattern other than the default one. |
Data Management | FLME-53428 | Error message might be seen when archiving to an Active Directory over SMB on macOS. |
Desktop Views | FLME-55462 | Revealing an opened sequence located in a Closed Batch Group crashes the application. |
Effects Tab | FLME-55683 | Timeline FXs are not pasted in the correct order. |
Explorer | FLME-55403 | A GMask part of a Selective setup is not scaled properly when you drag it from the Explorer onto a Player/Viewport. |
Hardware | FLME-54767 | Running the easyupgrade.py script on a workstation with a Mellanox card shows an error message. |
Hardware | FLME-55391 | After the DKU installation, a udev error is reported in /var/log/messages (related to sg3_utils rpm upgrade). |
Hardware | FLME-55407 | DKU does not detect Atto FiberChannel card if a second Fiber card is installed in the workstation |
Hardware | FLME-55428 | The easyupgrade.py script doesn't remove old kernel modules installed by the previous DKUs. |
Hardware | FLME-55430 | After upgrading CentOS with the easyupgrade.py script, if users manually remove old version of inputwacom-kmdl kernel module, the OS will have unresolved symlinks in /lib/modules/<newkernelversion>/weak-updates/ . |
Lustre: Import-Export | FLME-55543 | Error message might be seen when exporting content with audio from Lustre.. |
Lustre: Render | FLME-55583 | OpenEXR renders may show banding on the highlights and midtones. |
Media Export | FLME-54823 | When exporting content as XDCAM HD 1080 59.94i, the GOP structure is wrong. |
Media Export | FLME-55784 | Colour Management related error message might be seen when exporting a sequence starting with a gap. |
Media Import | FLME-55051 | Corruption might be seen on the side of the frame when importing 1998x1080 TIF files. |
Media Import | FLME-56033 | Importing TIFF files with odd width may crash the application. |
MediaHub | FLME-54822 | When in MediaHub/Archive tab, it is not possible to manually type the location of an unmounted remote workstation (using /hosts/<server name>) and see its content. |
OS Software Configuration | FLME-38292 | "dlConfigCheck fails on Active Network check if a commented line with ""nameserver"" is in /etc/resolv.conf " |
Player | FLME-54880 | The application crashes when the Swap Segments keyboard shortcut is used while a Player view is up. |
Player | FLME-55111 | Wrong clips are shown in the Triptych player when the Timeline focus is set on an audio track. |
Player | FLME-55357 | The Player is not properly updated when you unhide a Timeline track. |
Player | FLME-55659 | "The wrong image is shown in the broadcast monitor and Desktop Reels if you change the Primary track after a Timeline track/version was deleted. " |
Project User Management | FLME-55073 | After switching projects, it is not possible to perform Copy & Paste actions. |
Python API | FLME-54965 | Trying to connect nodes that are not in the same Batch Group ends up in floating connections. |
Python API | FLME-55261 | Modifications made to attributes of an Action node can be wrong if the background clip resolution is different than the project resolution. |
Tangent Panels | FLME-55048 | It is not possible to see the Tangent panels mapping with Tangent Mapper on macOS. |
Timeline | FLME-54898 | The application crashes when the Rename under Cursor keyboard shortcut is used while the cursor is over the Timeline FX pipeline. |
Timeline | FLME-55220 | The application crashes when you create a Timeline FX after a drag of a Gap Timeline FX to the Explorer was undo. |
Timeline FX | FLME-55001 | The application may crash after you undo the copy of a Timeline FX onto a partially selected timeline segment. |
Timeline FX | FLME-55325 | The application crashes when you save a Timeline FX setups using the Python API. |
Timeline FX | FLME-55474 | The application crashes when the Dolby Vision's Interpolate function is used on a mixed selection in the Timeline. |
Timeline FX | FLME-55561 | Keyframes are not properly deleted when you Alt-Click in a numeric field of the Timeline FX Ribbon leading to the image displayed in the Reels or Player being wrong. |
UI | FLME-54365 | Starting Flame from the macOS Finder or Dock will keep the Dock active, over the Flame user interface. |
UI | FLME-55626 | The Media Panel is empty when you leave the Effects environment after clicking on the BFX icon in the Timeline FX Ribbon. |
Viewing Multiview | FLME-55454 | The Viewing rule not applied to the whole broadcast monitor output if the frames resolution is smaller than the monitor resolution. |
Components | Issue key | Summary | Workaround |
Action Geometries | FLME-53990 | FBX Import on macOS 10.13.x could experience intermittent problem loading .jpg texture files. | |
Action Rendering | FLME-54886 | The application crashes while rendering a very long Semantic Keyer Human extraction clips on macOS Catalina. | |
Action Rendering, Action Viewing | FLME-50416 | Geometry sorting issue appears when the Transparency setting is used on macOS platforms. | |
Action Selective | FLME-55933 | Selective setups saved to the Explorer while they are connected to a Camera are not loaded back properly. | |
Action Selective | FLME-56223 | The application crashes when you display the Object menu of a Selective that is not connected to a Surface. | Connect the selective to a surface or a camera before displaying its UI (or the UI of its matchboxes). |
Action Selective | FLME-56304 | Using the Matchbox or Replace All option of the Selective Id Conflict dialog when loading/copying a Selective can lead to rendering issues due to two nodes having the same name. | Make sure every node has a unique name in your setup. |
Action UI | FLME-55838 | The tab of the selected node is not show in the Object menu's single panel mode if it has more parent nodes than there are available tabs. | |
Animation Editor | FLME-51245 | An Animation Expression referencing another node stops working when a setup or shader is loaded. | "In 2020, after reloading the shader, select the channel with the expression in the animation editor, press Expression to open and then hit enter in order to relink the expression. As of 2020.1 Update, this workaround does not work." |
Conform | FLME-50504 | The File Name match criteria does not work when importing an AAF or XML file that contains file names with non English characters. | |
Conform | FLME-51171 | Media cannot be linked when a Timeline segment has infinite handles due to a Timewarp Timeline FX. | "Do a Consolidate Handles on the unlinkable segments with a value of 0: Select the segments in the timeline and right click -> Commit -> Consolidate Handles." |
Conform | FLME-51721 | An error message is displayed when importing an EDL with illegal characters in the reel name field. | Remove the illegal characters from the EDL before importing it in a Flame Family application. |
Effects Environment | FLME-52543 | Using tools like Selective's Sky Extraction on high resolution media can result in a freeze on workstations equipped with a Nvidia Quadro graphic card. | |
Effects Environment | FLME-53303 | If you are in the Slicing menu when using the small side menu for Physical Defocus, selecting the Position widget will keep switching back to the Focus menu. | |
Lustre: Dolby Workflow | FLME-51085 | Reloading a Dolby Vision HDR grade does not enable the External Content Mapping Unit (eCMU). | Enable the eCMU manually. |
Lustre: Tools | FLME-53631 | Applying a CDL on content with InputLUT might show unexpected results if the Saturation value is not 1.0 | To correctly apply a CDL after an input LUT, apply the LUT via Image/Transcode/LUT Options rather than in the legacy Image/Input LUT. |
Media Export | FLME-51172 | The wrong alpha channel is generated when exporting a pre-rendered BFXa clip in the RGBA format. | Flush the render for the BFXa segment prior to exporting. |
Media Export | FLME-51528 | A Distribution Package export job may hang after the export is completed. | Cancel the export. The export should be complete. |
MediaHub | FLME-53313 | In MediaHub/Archive on macOS, typing a path to a location which contains spaces shows an error message. | |
Plugins | FLME-51703 | The data returned from the Mocha OpenFX plugin always start at 0 instead of the Start Frame set in Batch / Batch FX. | |
Stone & Wire | FLME-53915 | It is not possible to cache media located on network mounts or user home folders on macOS 10.15 with SIP enabled. | If you get the caching errors, go to the macOS
sw_serverd should already be in the list if an attempt to cache media was already done. Unlock the lock, and select the checkbox next to sw_serverd. Restart the failed cache job. The workaround only needs to be applied once per OS install. Pre-2021 Note: In previous versions, we start sw_serverd using nice. This means nice appears in the Full Disk Access instead of sw_serverd. However giving nice Full Disk Access is not recommended, since nice can be used to launch anything. Modify instead the sw_server service plist to be able to use the above workaround:
|
. Select
Full Disk Access.
Timeline FX | FLME-56167 | The application crashes when a BFX created while multiple timelime segments were selected is dragged to the Explorer. | |
Timeline FX | FLME-56183 | Segments with an Image Timeline FX can be selected when using Timeline Search's Has Maps or ML Cache option even if they don't have any. | Force a projet save. |