How to perform a Clean Uninstall of Autodesk products on Windows

Autodesk Support

Feb 14, 2025


Products and versions covered


Issue:

Instructions on how to perform a clean uninstall of Autodesk products on Windows.
 

Environment:

Windows

Causes:

A clean uninstall may be necessary if:

  • You’re trying to upgrade to a new version and keep getting errors.
  • You tried to install a product for the first time and installation stopped midway.
  • You thought you installed it successfully, but the product won’t start.
  • The installation is showing successful but no Vault Server installed.

Solution:

To clean uninstall Autodesk product, try the following steps : 

  1. Search "Uninstall Tool" on the Windows Start button.
  2. Open it and select all the Autodesk software to remove them.
Note.  The Uninstall Tool is only available for Autodesk software that is not using the new Installation Experience. If the tool is not available on your system, skip to Step 3. 
  1. Click Start > type appwiz.cpl > press ENTER. The Control Panel opens. Uninstall all Autodesk software.
  2. Go to C:\Program Files\Autodesk\AdODIS\V1 and run RemoveODIS.exe to uninstall Autodesk Access. 
  3. Go to C:\Program Files (x86)\Common Files\Autodesk Shared and run AdskLicensing\uninstall.exe to uninstall Autodesk Licensing Desktop Service. 
  4. Run Microsoft Program Install and Uninstall Troubleshooter to check and remove any residual Autodesk software on the system. For Autodesk Genuine Service, please go to Step 11. 
  5. Click Start > type %temp% > press ENTER. The Temp folder opens. Remove all folders and files, skip any in use.
  6. Remove the three files starting with adsk in C:\ProgramData\FLEXnet (Note. One of the three files is hidden).
  7. Remove the following folders:
    • C:\Program Files\Autodesk
    • C:\Program Files\Common Files\Autodesk Shared
    • C:\Program Files (x86)\Autodesk
    • C:\Program Files (x86)\Common Files\Autodesk Shared
    • C:\ProgramData\Autodesk (Note: This folder might be hidden)
    • %localappdata%\Autodesk (Note: This folder might be hidden)
    • %appdata%\Autodesk (Note: This folder might be hidden)
  8. Open Windows Registry Editor (REGEDIT) and remove the following:
    • Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Autodesk
    • Computer\HKEY_CURRENT_USER\SOFTWARE\Autodesk
  9. Click Start > type appwiz.cpl > press ENTER. The Control Panel opens. Uninstall Autodesk Genuine Service. 

Note. The Clean Uninstall steps will remove all Autodesk software from your machine and any residual files from any previous installations, Windows registry keys, and license information. Use this procedure only if you need to remove ALL Autodesk software from your system. To uninstall single products, use the Uninstall button in "Programs and Features" in "Control Panel".

Warning:
Use the Microsoft® Registry Editor only at your own risk. Only after backing up the registry and the system.dat and user.dat files as outlined for your operating system in the Microsoft Knowledge Base and in the related solution, Backup system registry. Additional information about the registry is also contained in the Help topics in the Microsoft Registry Editor.

    Products:

    All Desktop Products;


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