Product Support Lifecycle
If a previous version is not listed, support is not available. To avoid downtime, upgrade to a supported version before a previous version reaches the end of support. Customers who have maintained an active maintenance or subscription plan without lapse can continue to use a previously installed and activated version, even if it has reached end of support. If you own a perpetual license for a version that has reached end of support, you still have rights to use the license for as long as you want.
However, for unsupported versions, you cannot get a new activation code to reactivate that version for any device. We also will not release software updates or hotfixes for versions that have reached end of support.
| Support Options | Current Version | Eligible Previous Version | Ineligible Previous Version |
|---|---|---|---|
| Product Activation | ✓ | ✓ | Not applicable* |
| Technical Support | ✓ | ✓ | Not applicable |
| Software Updates | ✓ | ✓ | Not applicable |
| Hotfixes | ✓ | ✓ | Not applicable |
* Versions 2011 and later can be activated until March 2021.
Upgrade to a supported version
To upgrade to a supported version, see Download previous versions, Download subscription products (current version), or watch the video below.
Note: Visit www.autodesk.com/buy-online to subscribe to the latest version.
Previous version access
See Also:
- Download a Previous Version in Autodesk Account
- Previous version support change FAQ
- Autodesk Subscription Previous Version Rights
- Activate Your Product
- Download Methods
- Subscription discount pricing
- Subscription discount pricing (ASEAN)
- Subscription discount pricing (Australia)
- Subscription discount pricing (Hong Kong)
- Subscription discount pricing (India)
- Subscription discount pricing (New Zealand)
- Subscription discount pricing (Taiwan)