Account Management

In the classic view of Autodesk Account user management, administrators can remove user access to products, cloud services, and support. Services include access to online storage, rendering, and other cloud services associated with a software title. Options vary depending on the software, refer to your software documentation for a list of available services.

Only contract managers and software coordinators can manage users.

Note: At the time of purchase, a contract manager is assigned to each product by default. If they will not be using the product, remove the assignment to make the seat available to another user.

• Unassign products and services
• Unassign support benefits

To unassign products and services:

1. Sign in to Autodesk Account at manage.autodesk.com and click User Management > Classic User Management.
   
   Note: If your screen looks different than the image below, you may be in the new view of user management. For more information see Add Users in Autodesk Account.
   
   
    
2. Click the Edit Access link to the right of the user's name.
   
   
    
3. Click the Products & Services tab and the arrow next to a contract to select individual services.
   
   
    
4. Clear the Assign option to the right and click Save.
   
   

To unassign support benefits:

1. Sign in to Autodesk Account at manage.autodesk.com, and click User Management > Classic User Management.
   
   Note: If your screen looks different than the image below, you may be in the new view of user management. For more information see Add Users in Autodesk Account.
   
   
    
2. Click the Edit Access link to the right of the user's name
   
   
    
3. Select the Benefits tab and the arrow next to a contract to display available support benefits.
   
   
    
4. Clear the checkbox for individual services and click Save.