Hybrid Admin Roles
If you have a mix of products purchased at different times or purchased online and from a reseller, you might need to manage your users in a hybrid Autodesk Account. This means that you manage users in both user management and classic user management.
How do I know if I have a hybrid account?
If you see By User, By Product, and Classic User Management in the left navigation, you have a hybrid Autodesk Account.
Each view has different administrative roles:
- User Management (by User or by Product) – Primary and secondary admins
- Classic User Management – Contract managers and software coordinators
The two user management views are independent of one another.
- When you add users in Classic User Management, they are only added to Classic User Management.
- When you add users by User or by Product, they are not added to Classic User Management.
- When you change the contract manager, you don’t change the
primary admin and vice versa.
Note: If you change the contract manager online, the new contract manager is added as a secondary admin. - When you change the software coordinator, you don’t change any of the secondary admins and vice versa.
Comparison of administrative roles and responsibilities
The following table compares the different administrative roles and their responsibilities.
| View | Role | Description |
|---|---|---|
| User Management by User or by Product | Primary Admin |
By default, the person who purchases the product, the Contract Manager (or owner), is also assigned as the primary admin. The primary admin is only a user management role, they do not manage renewal and billing. Changing the primary admin, therefore, does not change the owner of the subscription (Contract Manager). Primary admin responsibilities:
|
| Secondary Admin |
Secondary admins assist with user management. Secondary admin responsibilities:
|
|
| Classic User Management | Contract Manager |
The person who purchases the product is the contract manager (owner), however, you can reassign the role later. Contract manager responsibilities:
|
| Software Coordinator |
The contract manager assigns a software coordinator to assist with managing users and product updates. Software coordinator responsibilities:
|