Account Management

In the classic view of Autodesk Account user management, administrators can assign access to products, cloud services, and support to other users. Services include access to online storage, rendering, and other cloud services associated with a software title. Options vary depending on the software, refer to your software documentation for a list of available services.

Only contract managers and software coordinators can manage users.

Note: At the time of purchase, a contract manager is assigned to each product by default. If they will not be using the product, remove the assignment to make the seat available to another user.

• Assign Products and Services
• Assign Support Benefits
• Classic User Management Overview

Assign Products and Services

1. Sign in to Autodesk Account at manage.autodesk.com and click User Management > Classic User Management.
   
   Note: If your screen looks different than the image below, you may be in the new view of user management. For more information see Add Users in Autodesk Account.
   
   
    
2. Do one of the following depending on whether you are assigning products and services to a single user or multiple users:
   • To assign products and services to a single user, click the Edit Access link to the right of the user's name.
     
     
      
   • To assign products and services to multiple users, click the checkbox by their name and select Edit Access from the Actions menu.
     
     
      
3. Click the Products & Services tab and the arrow next to a contract to select individual services.
   
   
    
4. Select individual services or click Assign All at the top. Click the Save button when you're done.
   
   
   
   Note: In this example, there are two seats available. We are assigning AutoCAD and all services to this user, which will leave one seat available.

Assign Support Benefits

1. Sign in to Autodesk Account at manage.autodesk.com, and click User Management > Classic User Management.
   
   Note: If your screen looks different than the image below, you may be in the new view of user management. For more information see Add Users in Autodesk Account.
   
   
    
2. Do one of the following depending on whether you are assigning web support to a single user or multiple users:
   • To assign support benefits to a single user, click the Edit Access link to the right of the user's name.
     
     
   • To assign support benefits to multiple users, select the checkbox by their name and click Edit Access from the Actions menu.
     
     
      
3. Select the Benefits tab and the arrow next to a contract to display available support benefits.
   
   
    
4. Select individual services, or click Assign All at the top. Click the Save button when you're done.
   
   

Classic User Management Overview