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Cancel subscription renewal in Autodesk Account
To cancel your subscription, turn off the automatic renewal setting in Autodesk Account and your subscription will stop at the end of the current billing cycle.
- Cloud storage access—Cloud storage continues until the end of the billing cycle. After the subscription contract ends, all documents stored in the cloud remain available for 30 more days. Your account will revert to the free 5 GB of cloud storage 30 days after your subscription expires. Any saved files exceeding the 5 GB storage limit may become inaccessible.
- Project file access—If your subscription has expired, you can continue to access and view existing designs and files. However, you still need active software to edit or add information to the files. See Accessing files after a subscription ends for information about free file viewers.
Download a list of subscriptions
See
How to export usage, user, and subscription data to learn how
to download a spreadsheet that lists your subscriptions.
How to cancel subscription renewal in Autodesk Account:
- Sign in to your account at manage.autodesk.com and click Billing and Orders > Subscriptions and Contracts.
- Click the product you want to cancel to display the
subscription details.
Note: If you see the message "Manage renewal for this subscription at the Autodesk store," see Cancel subscription renewal through Digital River for instructions.
- Click the Auto-renew button to turn it to off.
- In the Confirm renewal setting message that appears, click Turn off. The subscription expiration date displays to indicate the date your subscription and software access will end.