You were working in a Autodesk Revit 2011 product and the product crashed with an error message. This crash occurs when working on a 32 bit system. You received a Customer Error Report dialog following the crash. The two most common messages are:
A required resource was unavailable.
A fatal error has occurred. The application will be terminated. You have the opportunity to save recovery files for all of your changed projects. Would you like to save a recovery file?
These errors could be caused by graphics or memory usage on the machine. The following options can reduce the frequency of these errors:
- Verify that your graphic card and driver is listed as supported on Graphics Hardware List.
- If your card is not listed on the Graphics Hardware List, check with your graphics card manufacture and install the latest graphics card driver available.
- Disable Hardware Acceleration in your Revit product. For instructions on how to disable hardware acceleration visit Changing the Hardware Acceleration setting in Revit
- If you are working with large projects and/or performing operations such as rendering that consume high amounts of system memory, consider switching to a 64 bit operating system and utilize a 64 bit Revit 2011 Product to complete those operations. For more information about 64 bit Revit products please visit Benefits of using 64-bit version of Revit.
If this behavior does occur, please submit a Customer Error Report containing an e-mail address along with a description of the workflow leading up to the crash. For additional information on the error report process, please see the link below:
Customer Error Reporting (CER)
For additional assistance please log a support request through Subscription Center or contact your reseller.
Products: Revit Architecture;Revit MEP;Revit Structure