Removing directories left behind by the Smoke, Flare (Mac OS) or Flame Assist (Mac OS) uninstaller

Oct 29, 2014


Issue:

The application uninstaller does not remove certain hidden folders that hold important application configuration files as well as your project data and user preferences. This makes it easy to recover project, user and configuration data when you reinstall the software. Keeping /usr/discreet intact is also required if you have other versions still installed on your Mac. All versions of the application share the /usr/discreet folder.

However, if you wish to completely remove all versions of Smoke, Flame or Flame Assist from your Mac, follow the instructions in this article to delete all folders after you have run the uninstaller

Warning! Deleting the /usr/discreet folder listed in this article will cause you to lose ALL project and clip metadata. This does not affect the actual media intermediates hosted on the Autodesk Media Storage drive, nor soft-imported media.

Solution:

Removing application folders

Perform the following tasks after you have run the uninstaller.
  1. Open the Terminal from the Applications > Utilties folder.
     
  2. Type the following command to delete the Smoke, Flame Assist and Flare folders:
    sudo rm -rf /usr/discreet  /Applications/Autodesk/Smoke* /Applications/Autodesk/Flare* /Applications/Autodesk/Flame\ Assist*

    WARNING! As stated above, this command will DELETE all of your projects, clip libraries and application users. This operation cannot be undone.
     
  3. Enter your password when prompted.
     
  4. The software is now completely uninstalled from your Mac.
    Perform the tasks in the next procedure to disable the /usr/discreet network share.

 

Disabling the /usr/discreet network share

The Smoke installer automatically shares the /usr/discreet directory over the network.
After you delete the directory, you must remove it from the /etc/exports configuration file to disable sharing.

  1. Open the Terminal app.
     
  2. Type the following command:
    sudo nano /etc/exports
     
  3. Enter your password when prompted.
    The file opens in a basic text editor.
      
  4. Use the arrow keys to go to the beginning of the /usr/discreet  -network -maproot=root line.
     
  5. Add a pound character (#) at the beginning of the line.
    The line should now look like this:
     #/usr/discreet -network -maproot=root
     
  6. Press control+o and then Enter to save the file.
     
  7. Press control+x to exit the editor.
     
  8. Restart your Mac.

Products:

Smoke;Flare;Flame

Versions:

2011;2012;2013;2015

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