Issue:You want to know where to get services and support for Autodesk® BIM 360 Glue, BIM 360 Field, and BIM 360 Plan.
Solution:The Autodesk BIM 360 Support is available via Community, Web, email, and phone to assist when questions or issues arise with projects. In many cases, the Support team uses online tools that let us see what you are doing in real time, so we can immediately address any questions or concerns.
Trouble Ticket and Email Support
File a trackable support case via the Web form or email the Support team directly.
Log in to BIM 360 Field and click on Contact Support | Email
Log in to BIM 360 Glue and click on Contact Autodesk | Email
Log in to BIM 360 Plan and click on Contact Autodesk | Email
Get live support via phone in your region.
|Canada||866 681 4359|
|United States||866 681 4359|
|North America Toll Number||+1 646 217 0167|
|Australia||1 800 607372|
|Asia Toll Number||+65 31583277|
|UK||0808 238 3101|
|Europe Toll Number||+44 2036081362|
When prompted, enter the Support Code for your product:
BIM 360 Field = 240058
BIM 360 Glue = 240059
BIM 360 Plan = 303760
Sales inquiries can be submitted to firstname.lastname@example.org