How to get Support for Autodesk BIM 360



Issue:

You want to know where to get services and support for Autodesk® BIM 360 Glue, BIM 360 Field, and BIM 360 Plan.

Solution:

The Autodesk BIM 360 Support is available via Community, Web, email, and phone to assist when questions or issues arise with projects. In many cases, the Support team uses online tools that let us see what you are doing in real time, so we can immediately address any questions or concerns.
 

Community Support
Get help from expert users and Autodesk support specialists or share your ideas for BIM 360.

BIM 360 Glue Forums
BIM 360 Field Forums
BIM 360 Plan Forums
BIM 360 Idea Station

Trouble Ticket and Email Support
File a trackable support case via the Web form or email the Support team directly.

Log in to BIM 360 Field and click on Contact Support | Email 
Log in to BIM 360 Glue and click on Contact Autodesk | Email
Log in to BIM 360 Plan and click on Contact Autodesk | Email
 

Phone Support
Get live support via phone in your region.

Country Number
Canada 866 681 4359
United States 866 681 4359
North America Toll Number +1 646 217 0167
Australia 1 800 607372
Asia Toll Number +65 31583277
UK 0808 238 3101
Europe Toll Number +44 2036081362

When prompted, enter the Support Code for your product:

BIM 360 Field = 240058
BIM 360 Glue = 240059
BIM 360 Plan = 303760


Sales inquiries can be submitted to bim360.sales@autodesk.com

Products:

BIM 360 Field;BIM 360 Glue;BIM 360 Plan
Article ID: kA230000000tVM6

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