Strange graphics behavior and frequent crashing on launch

Issue:

Your AutoCAD-based product either crashes while launching, or when AutoCAD loads,or you notice abnormal behavior in the user interface.

Symptoms:
  • AutoCAD launches but then immediately crashes.
The AutoCAD dmpuserinfo.xml file shows "32-bit" within the <DisplayMode> tag, even though your system is 64-bit.
  • If AutoCAD launches successfully, and you switch to a Classic workspace, some of the tools and tabs disappear from the user interface.
  • A repair and/or reinstall of AutoCAD has not resolved the issue.

Causes:

The wrong graphics driver was installed on the system.

Solution:

Go to your graphics card maker's website, or to http://www.autodesk.com/graphics-hardware, and ensure that you download and install the correct driver. If you are on a 64-bit system, be sure to download and install a 64-bit driver.

Products:

AutoCAD;AutoCAD Architecture;AutoCAD Civil 3D;AutoCAD Electrical;AutoCAD Map 3D;AutoCAD Mechanical;AutoCAD MEP;AutoCAD P&ID;AutoCAD Plant 3D;AutoCAD Utility Design

Versions:

2011;2012;2013;2014

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