Your AutoCAD-based product either crashes while launching, or when AutoCAD loads,or you notice abnormal behavior in the user interface.
- AutoCAD launches but then immediately crashes.
dmpuserinfo.xml file shows "32-bit" within the <DisplayMode> tag, even though your system is 64-bit.
- If AutoCAD launches successfully, and you switch to a Classic workspace, some of the tools and tabs disappear from the user interface.
- A repair and/or reinstall of AutoCAD has not resolved the issue.
Causes: The wrong graphics driver was installed on the system.
Go to your graphics card maker's website, or to
, and ensure that you download and install the correct driver. If you are on a 64-bit system, be sure to download and install a 64-bit driver.
Products: AutoCAD;AutoCAD Architecture;AutoCAD Civil 3D;AutoCAD Electrical;AutoCAD Map 3D;AutoCAD Mechanical;AutoCAD MEP;AutoCAD P&ID;AutoCAD Plant 3D;AutoCAD Utility Design