Microsoft Windows XP support for AutoCAD products

Issue:

Autodesk support for the Microsoft® Windows® XP operating system ends on January 1, 2014 for all new and upgraded versions of AutoCAD¹ products released in 2014 and later.

Versions of AutoCAD products released prior to January 1, 2014 will continue to be supported on the Windows XP operating system.

Solution:

Why is Autodesk ending AutoCAD¹ support for Windows XP in 2014?

Microsoft ended mainstream support for Windows XP in 2009, and will end extended support in 2014. Our research and customer engagement on this topic has shown that a majority of our installed base has already moved off of this operating system. Customers planning to upgrade their hardware and operating system have indicated Windows XP is not a viable option given the availability of Windows 7 and Windows 8.

Where can I find information on Microsoft’s planned support for its Operating Systems?

You can find information on Microsoft’s Windows lifecycle (both sales and support) at Windows lifecycle fact sheet.

Will my existing licensed AutoCAD¹ products still work if I upgrade my Windows XP computer to Windows 7 or Windows 8 or buy a new computer?

If you want to upgrade your operating system or buy a new computer with a different operating system, your existing product licenses will remain valid for your new system. Here are the recommended steps for a successful operating system upgrade:

  1. Record your Serial Number and Product Key and Request Code just in case you need them for activation later.
  2. Export your existing product license using the Online License Transfer utility. See How to Transfer Stand-Alone Licenses Online and Online License Transfer FAQs.
  3. Install the new operating system (if you're not upgrading to a new computer).
  4. Reinstall your Autodesk software. See How to download or re-download software, How to prepare your system before installing Autodesk software and How to install Autodesk software on a single computer.
  5. Import your product activation information using the Online License Transfer Utility.

You should check the system requirements for your AutoCAD product and version to ensure compatibility. 

How do I migrate my older licensed AutoCAD¹ products to a Windows 7 or Windows 8 computer? I lost the installation discs and serial numbers.

Please contact the reseller or company where you originally purchased the Autodesk software for a copy of the product and your original serial number. If you are on Autodesk Subscription you can sign in to the Subscription Center and download the previous three versions of the product.

You should check the system requirements for your AutoCAD product and version to ensure compatibility.

What versions of AutoCAD Products¹ support Windows 8?

Please check the system requirements for your AutoCAD product and version to ensure compatibility with Windows 8.

Will the AutoCAD¹ 2014 software I recently purchased work on Windows XP even though Autodesk is ceasing support for this operating system?

Yes, the AutoCAD 2014 product line will continue to be supported on Windows XP. Support will cease for new versions of AutoCAD products released beginning January 1, 2014.

How does ending Windows XP support affect me and the products that I currently own (version 2014 and earlier)? I am still on Windows XP and do not have the ability to migrate to other Windows OS.

Autodesk will continue to support you and your existing, purchased products on Windows XP in alignment with our current product support policies.

What do I do if I run into issues with AutoCAD¹ products on Windows XP? Who do I contact for support?

You can continue to use your existing Autodesk support channels for Windows XP issues with AutoCAD products and versions that shipped prior to January 1, 2014. For new versions of AutoCAD software shipping after this date, if you decide to install these products on the Windows XP operating system, please refer to the Autodesk discussion groups for peer-to-peer support.

I’m running Windows XP with my AutoCAD¹ products. Can I still purchase apps and plug-ins from Autodesk Exchange after January 1, 2014?

If you are installing apps from Autodesk Exchange, please check with the supplier/developer of the app for system and product requirements pertaining to Windows XP support for your particular Autodesk product(s).



¹This includes: AutoCAD, AutoCAD LT, AutoCAD Architecture, AutoCAD Electrical, AutoCAD Map 3D, AutoCAD Mechanical, AutoCAD MEP.

Products:

AutoCAD;AutoCAD Architecture;AutoCAD Electrical;AutoCAD LT;AutoCAD Map 3D;AutoCAD Mechanical;AutoCAD MEP

Versions:

2011;2012;2013;2014;2015

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