How to find your request code

Apr 23, 2014


A Request Code is required to request an Activation Code if you need to manually activate your Autodesk software on a computer that does not have Internet access. Here are the two locations where you'll find the Request Code:

Product Activation Wizard
Registration Information

See these solutions for more information on activating your Autodesk software:

Note: A valid serial number and product key are required in order to generate a request code.

Product Activation Wizard

To find your Request Code in your software:

  1. Launch your software and click the Activate button on the Free Trial screen.

    Image of the 3DS Max 2015 activation screen showing days remaining in a trial.
  2. Enter your Serial Number and Product Key and click the Next button.

    Image of the 3ds Max activation screen showing the serial number and product key entered.
  3. The Request Code will be displayed along with your activation options.

    Image of the request code in the 3ds Max software activation workflow.

Registration Information

When you install your Autodesk product using a valid serial number and product key, an HTML file containing your request code and registration information will be saved on your computer.

To find your Request Code saved on your computer:

  1. Search for "USRegInfo.html" on your computer.

    Image of File Explorer and Finder windows showing "USRegInfo" search results.

    Note: The file's location and name will vary depending on your product and operating system. Here are examples of typical locations for the registration information:
    • For Windows Systems:
    • For Mac Systems:
      /Library/Application Support/Autodesk/Adlm/ProductNameVersion_USRegInfo.html
  2. Open the file with your product name and version in the file name.

    Image of the 3DS Max 2015 registration and activation information displaying the request code.


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