How to find your request code

Apr 23, 2014


Solution:

A Request Code is required to request an Activation Code if you need to manually activate your Autodesk software on a computer that does not have Internet access. Here are the two locations where you'll find the Request Code:

Product Activation Wizard
Registration Information

See these solutions for more information on activating your Autodesk software:

Note: A valid serial number and product key are required in order to generate a request code.


Product Activation Wizard

To find your Request Code in your software:

  1. Launch your software and click the Activate button on the Free Trial screen.

    Image of the 3DS Max 2015 activation screen showing days remaining in a trial.
     
  2. Enter your Serial Number and Product Key and click the Next button.

    Image of the 3ds Max activation screen showing the serial number and product key entered.
     
  3. The Request Code will be displayed along with your activation options.

    Image of the request code in the 3ds Max software activation workflow.

Registration Information

When you install your Autodesk product using a valid serial number and product key, an HTML file containing your request code and registration information will be saved on your computer.

To find your Request Code saved on your computer:

  1. Search for "USRegInfo.html" on your computer.

    Image of File Explorer and Finder windows showing "USRegInfo" search results.

    Note: The file's location and name will vary depending on your product and operating system. Here are examples of typical locations for the registration information:
    • For Windows Systems:
      C:\ProgramData\Autodesk\Adlm\ProductNameVersion_USRegInfo.html
       
    • For Mac Systems:
      /Library/Application Support/Autodesk/Adlm/ProductNameVersion_USRegInfo.html
  2. Open the file with your product name and version in the file name.

    Image of the 3DS Max 2015 registration and activation information displaying the request code.
     

Products:

AutoCAD;AutoCAD Architecture;AutoCAD Civil 3D;AutoCAD Design Suite;AutoCAD Electrical;AutoCAD for Mac;AutoCAD LT;AutoCAD Map 3D;AutoCAD Mechanical;AutoCAD MEP;AutoCAD P&ID;AutoCAD Raster Design;AutoCAD Revit Architecture Suite;AutoCAD Revit MEP Suite;AutoCAD Revit Structure Suite;Autodesk 3ds Max;3ds Max Design;Alias Automotive;Alias Design;Alias Surface;Building Design Suite;Entertainment Creation Suite;Factory Design Suite;Infrastructure Design Suite;Infrastructure Map Server;Infrastructure Modeler;Inventor;Inventor LT;Inventor Publisher;Maya;MotionBuilder;Mudbox;Navisworks Manage;Navisworks Simulate;Plant Design Suite;Quantity Takeoff;Revit Architecture;Revit MEP;Revit Structure;Showcase;Simulation Mechanical;Simulation Moldflow Adviser Premium;Simulation Moldflow Adviser Standard;Simulation Moldflow Adviser Ultimate;Simulation Moldflow CAD Doctor;Simulation Moldflow DL for CATIA V5;Simulation Moldflow DL for Parasolid;Simulation Moldflow DL for Pro/ENGINEER;Simulation Moldflow Insight Premium;Simulation Moldflow Insight Standard;Simulation Moldflow Insight Ultimate;Simulation Moldflow Synergy;Sketchbook Designer;Smoke;Softimage;mental ray;AutoCAD ecscad;AutoCAD Inventor LT Suite;3ds Max Entertainment Creation Suite;Autodesk Animation Academy;Design Academy;Autodesk DirectConnect NX;Education Master Suite;Maya Entertainment Creation Suite;Moldflow Adviser Advanced;Moldflow Adviser Design;Moldflow Adviser Manufacturing;Moldflow Insight Advanced;Moldflow Insight Basic;Moldflow Insight Performance;Showcase Professional;Autodesk Softimage Ent. Creation Suite

Versions:

2010;2011;2012;2013;2014;v5;2015

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