How to find your Contract Manager in Subscription Center

Mar 27, 2014


Issue:

You are an Autodesk Maintenance Subscription customer and need to find the name of your Contract Manager.

Solution:

As an Autodesk Maintenance Subscription customer, you may need to contact your Contract Manager (also referred to as the “CM”) for assistance.  The CM is your main point of contact for any questions related to your Subscription contract and can provide you with access to some or all of your Subscription benefits such as software downloads, product upgrades and product enhancements.

To find your Contract Manager, follow the steps described below.
 

  1. Sign into Subscription Center and click on My Profile at the top right corner of the page.

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  1. Under Account Roles, you will see the name of your Contract Manager in the My Contract Administrator(s) section.   If you have multiple Subscription contracts, you will see one Contract Manager for each contract number.

 

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  1. If you need to contact your Contract Manager, click their name to open a new email message automatically addressed to their direct email.

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