FLEXnet License Finder dialog box appears when you try to start program

Sep 26, 2013


Issue:

When you start a program installed as a network seat, the FLEXnet License Finder dialog box is displayed. When you enter the name or IP address of your server, the program does not open. 

Causes:

The program is pointing to a server location that does not have a license daemon running, or is unable to correctly connect to the server.

Solution:

To prevent firewall from blocking license request:
 
You can enter port exceptions in the firewall of the machine running the license manager to ensure the firewall is not blocking the license request.
 
  1. Access your firewall settings and open INCOMING TCP ports
• 2080 
• 27000-27009
  1. After the ports are open, retry the connection. 
To point to the correct server:
 
You can check whether your program is pointing to the correct server.
  1. On the Startup menu, right-click the My Computer icon > Properties > Advanced System Settings.
  2. On the Advanced tab, click Environment Variables.
  3. Under System Variables, click New.
  4. In the Variable name field enter:
ADSKFLEX_LICENSE_FILE
  1. In the Variable value field enter:
 @YOUR_SERVER_IP_ADDRESS
  1. Click OK.

Products:

AutoCAD;AutoCAD Architecture;AutoCAD Civil;AutoCAD Design Suite;AutoCAD Electrical;AutoCAD for Mac

Versions:

2005;2006;2007;2007.1;2008;2009;2010;2011;2012;2013;2014

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