Error: "Unable to load profile file"

Issue:

During the startup of your Autodesk software, you received the following error message:

Unable to load profile file. Some profile information saved in last session may not be restored.

After you click OK to dismiss this error, the program operates very slowly and certain commands do not function properly.

Causes:

This error message occurs if the Microsoft® XML parser is not installed or has become corrupted.

Solution:

To resolve this error, use one of the following procedures, depending on your product version.

Note: If you are unsure whether you are running a 32- or 64-bit operating system, contact your system administrator before proceeding.

 

For AutoCAD 2008-based products and later versions:

  1. Exit the affected Autodesk product.
  2. Insert the AutoCAD-based product disk into the appropriate drive.
  3. Close the installer, if it appears.
  4. Browse to and run one of the following files:
  • For 32-bit operating systems:
\support\msxml\msxml6.msi
  • For 64-bit operating systems:

\support\msxml\msxml6_x64.msi

  1. Complete the installation by accepting all of the default settings.
  2. Click Start menu (Windows) > Run.
  3. In the Run dialog box, enter REGSVR32 MSXML6.DLL
  4. Click OK.
  5. Restart AutoCAD.

For AutoCAD 2007-based products and previous versions:

  1. Exit the affected Autodesk product.
  2. Click Start menu (Windows) > Run.
  3. In the Run dialog box, enter XMLINST and click OK.

Note: If you receive an error that this file cannot be found, visit Microsoft's website and download and extract this file to your System32 folder (by default, C:\Windows\System32).

  1. Click Start menu (Windows) > Run.
  2. In the Run dialog box, enter REGSVR32 MSXML3.DLL

Note: If you receive an error that this file cannot be found, visit Microsoft's website and download and extract this file to your System32 folder (by default, C:\Windows\System32).

  1. Restart AutoCAD.

If you have trouble uninstalling MSXML 6.0

Use the Microsoft Fix it tool 50568.
See: SQL Server 2005 setup fails if MSXML Core Services 6.0 is installed

For more information or questions about downloading, installing, or configuring the Microsoft XML Parser, contact Microsoft directly.

 

Products:

AutoCAD

Versions:

2010;2011;2012;2013

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