Upgraded from student version to commercial, but the program still opens in student version.

Nov 1, 2014

Issue:

You upgraded your program from student version to commercial and reinstalled the application.  However after launching the program it still opens in Student version.

Solution:

1. Close the program if it is running
2. Open C:\ProgramData\FLEXnet\ folder.
3. Delete  adskflex_00691b00_tsf.data and adskflex_00691b00_tsf.data_backup.001 files
 
Note: C:\ProgramData\FLEXnet\ is a hidden folder and you may need to enable Show Hidden Files and Folders option.
 
http://windows.microsoft.com/en-us/windows/show-hidden-files#show-hidden-files=windows-7

Products:

3ds Max;3ds Max Design;Maya;Maya Entertainment Creation Suite

Versions:

2014;2015

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