Open Close Save Hotfix
This hotfix prevents a fatal error from occurring in AutoCAD® 2009-based products.
Description of Problem
AutoCAD 2009-based products crash and a Customer Error Report (CER) message displays.
Affected Products
- AutoCAD 2009
- AutoCAD Architecture 2009
- AutoCAD Civil 3D® 2009
- AutoCAD Electrical 2009
- AutoCAD Land Desktop 2009
- AutoCAD LT® 2009
- AutoCAD Map3D 2009
- AutoCAD Mechanical 2009
- AutoCAD MEP 2009
- AutoCAD P&ID 2009
- AutoCAD Raster Design 2009
- AutoCAD Revit® Architecture Suite 2009 (1)
- AutoCAD Revit® MEP Suite 2009 (2)
- AutoCAD Revit® Structure Suite 2009 (1)
- Autodesk Inventor™ Professional 2009 (3)
- Autodesk Inventor Suite 2009 (3)
(1) Apply this hotfix only if the installation includes AutoCAD 2009.
(2) Apply this hotfix only if the installation includes AutoCAD MEP 2009.
(3) Apply this hotfix only if the installation includes AutoCAD Mechanical 2009 or AutoCAD Mechanical Desktop® 2009.
Installation Instructions
To Install Open Close Save Hotfix
You must have administrative privileges on your Microsoft® Windows® operating system to complete the installation process.
This installation requires you to replace the following files:
- acdb17.dll
- AcSignCore16.dll
After you replace these files, you must restart your system in order for this hotfix to take effect.
NOTE: Only apply this hotfix after you have installed an AutoCAD 2009-based product. This installation requires you to modify an installed product, which may cause Windows security warnings to display. For all Windows security warnings that display during installation, click Continue.
To Replace the acdb17.dll File
- Close all software applications.
- Navigate to your product installation folder; for example C:\Program Files\AutoCAD 2009.
- In the product installation folder, right-click the acdb17.dll file and select Properties.
- Click the Version tab and confirm the file version.
- If the file version is 17.2.56.0, 17.2.111.0, or 17.2.112.0, proceed with this installation.
- If the file version is greater than 17.2.112.1, do not install this hotfix.
- Rename the affected original file.
- In the product installation folder, right-click the acdb17.dll file and rename it acdb17.bak.
- Based on the product you have installed and its version of the acdb17.dll file, double click the appropriate file.
- For AutoCAD 2009-based products with the acdb17.dll file version 17.2.56.0
- Based on the version of your product, double-click Open_Close_Save_Hotfix_32bit.zip or Open_Close_Save_Hotfix_64bit.zip.
- For AutoCAD 2009 Update 1
with the acdb17.dll file version 17.2.111.0 or 17.2.112.0
- Based on the version of your product, double-click Open_Close_Save_Hotfix_Update_1_32bit.zip or Open_Close_Save_Hotfix_Update_1_64bit.zip.
- Extract acdb17.dll file to the product installation folder; for example C:\Program Files\AutoCAD 2009.
NOTE: Keep the zip file that you used in step 6 open. Without opening other software applications, immediately proceed to the procedure below .
To Replace the AcSignCore16.dll File
- Navigate to your Autodesk Shared folder; for example: C:\Program Files\Common Files\Autodesk Shared.
- In Autodesk Shared folder, right-click the AcSignCore16.dll file and select Properties.
- Click the Version tab and confirm the file version.
- If the file version is 17.2.56.0 proceed with this installation.
- If the file version is greater than 17.2.112.1, do not install this hotfix.
- Rename the affected original file
- In the Autodesk Shared folder, right click the AcSignCore16.dll file and rename it AcSignCore16.bak.
- Double-click the zip file you used when you replaced the acdb17.dll file. See To Replace the acdb17.dll File, Step 6.
- Extract the AcSignCore16.dll file to the Autodesk Shared folder; for example: C:\Program Files\Common Files\Autodesk Shared.
- Restart your system.
To Uninstall Open Close Save Hotfix
- In the product installation folder
- Delete the acdb17. dll file that you downloaded.
- Restore the file you renamed to the original name. See To Replace the acdb17.dll File, Step 5.
- In the Autodesk Shared folder
- Rename the AcSignCore16.dll file to AcSignCore16.dll.hotfix.
- Restore the file you renamed to the original name. See To Replace the AcSignCore16.dll File, Step 4.
- Restart your system.