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Installation error: LiteHtml.dll is missing

Jul 15, 2014

Issue:

During installation, you receive an error message that indicates the LiteHtml.dll file is missing:

The program cannot start, the LiteHtml.dll does not exist. Reinstall the program to solve the issue.

or

The procedure entry point ?_Getcat@?$codecvt@DHH@std@@SAIPAPBVfacet@locale@2@PBV42@@Z could not be located in the dynamic link library E:\Setup\LiteHtml.dll

Causes:

This may be due to an out-of-sync Windows component.

Solution:

Workaround #1:
  1. Uninstall all the Microsoft C++ components on the system (there will be multiple), then try to install the program.
  2. If you are running an "Install Now " option from the website, change to a "Browser Download" or "Download Now" and run those files.
  3. If this still does not run, manually install the C++ entries from an extracted installer. There will be installers in different folders in the following paths:
C:\Autodesk\AutoCAD_2014_English_Win_64bit_dlm\3rdParty\x64\VCRedist
C:\Autodesk\AutoCAD_2014_English_Win_64bit_dlm\3rdParty\x86\VCRedist
  1. Open each folder and run the Exe files to install the VC redistributables.   After this, install the program via the Setup.exe.

Workaround #2:
Use this procedure if system administrators implemented the policy described in the following Microsoft article and set CWDIllegalInDllSearch to FFFFFFFF: A new CWDIllegalInDllSearch registry entry is available to control the DLL search path algorithm
 
  • Right-click  Setup.exe, go to Properties,  select the Compatibility tab, select "Windows XP (Service Pack 3).
 
 
Note: This solution works in Windows 8.1.  This may also work if you use Windows 7 compatibility mode instead of Windows XP SP 3 compatibility mode.

 

Versions:

2015

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