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How to Upgrade Products from your Autodesk Account

Jul 1, 2014


Solution:

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When upgrading your Autodesk product to the most recent version, you'll need to go through the download, installation and activation process using your new serial number and product key. Here's a complete step-by-step guide to get your new products up and running from Autodesk Account.
  1. Sign into your Autodesk Account
  2. Download your Product Upgrade
  3. Install your Product Upgrade
  4. Activate & Register your Product

 


1. Sign into your Autodesk Account

Visit accounts.autodesk.com and sign into your Autodesk account to access and download your new software.

See Autodesk Account Sign-In FAQ for more information.


2. Download your Product Upgrade

Click on the Accounts tab and then click on the Download Products button at the bottom of the Products and Services list to access the download page. Not all download methods may be available for every product. Here's a summary of the three software download methods:

Download Now—Download Now is assisted by Autodesk Download Manager (DLM), which is recommended for most users, as it provides faster downloads, a streamlined user experience, and useful controls to pause and resume the download if required.

Install Now—With Install Now, you select only the products and components you want, saving considerable download time. The Autodesk installer starts directly from the Web, without having to wait for all files to download.

Browser Download—Browser Download is recommended only for customers who cannot, or prefer not to, have file download utilities installed on their computer. This method is slower and less reliable, as files are downloaded and extracted separately in 4 GB segments.

See Which software download method should I use in my Autodesk Account for more information.

Note about Product Versions: Product versions are independent of one another and are not "add-ons" to previous releases. You'll need to download and install the full new product version.


3. Install your Product Upgrade

See these solutions for tips on a successful install:

How to prepare your system before installing Autodesk software
How to install Autodesk software on a single computer
How to find your serial number and product key in Subscription Center

Visit our Installation and Licensing page and click on your license type to get more information.


4. Activate & Register your Product

See "How to Activate and Register Autodesk Software" for more information.

Visit our Installation and Licensing page and click on your license type to get additional help.


Get Support

If you have trouble with any of the above steps, visit Autodesk Customer Service to find more helpful links and contact options.

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