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Autodesk Privacy Statement comes up repeatedly after it's been accepted

Aug 8, 2013

Issue:

You have agreed to the Autodesk Privacy Statement but it keeps on coming up after you accept it when launching your Autodesk product.

Solution:

To resolve this issue:

  1. Delete the following file:

C:\Users\UserName\AppData\Local\Autodesk\
AdlmUserSettings.xml

  1. Ensure that the folder has full Read/Write access:

C:\Users\UserName\AppData\Local\Autodesk\

  1. Launch your Autodesk product, accept the Autodesk Privacy Statement, and ensure the contents of the AdlmUserSettings.xml file has the following:
     

<?xml version="1.0" encoding="UTF-8" standalone="yes" ?>
<AdlmSettings>
    <Section Name="PrivacyPolicyConsent">
        <Data Key="001F1:2014.0.0.F">1</Data>
    </Section>
</AdlmSettings>

Note: The xml file above was for AutoCAD 2014 as indicated by the Data Key field: 001F1.

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