AutoCAD crashes after installing Windows security update

Autodesk Support

Oct 8, 2023


Products and versions covered


Issue:

After installing Windows security updates MS14-037 (KB2962872), MS14-051 (KB2976627), and/or MS14-052 (KB2977629), AutoCAD crashes frequently.
  • Behavior started happening suddenly, to multiple users in the same office.
  • Windows updates recently installed.
  • Crashes can occur when opening the plot details, after a plot job was completed.
  • Other commands can also result in sudden crashes.
  • Startup Crash on Activation

Causes:

Recent Windows updates are conflicting with AutoCAD.

Solution:

Install the following update from Microsoft, which resolves this issue: Cumulative Security Update for Internet Explorer (2987107)

Products:

AutoCAD Products;


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